POSITION: Email Retention Marketing Lead
OVERVIEW: Gentle Fawn is a women’s fashion brand that designs feminine, effortless pieces, perfect for your everyday wardrobe. As our Retention Marketing Lead, you’ll play a key role in driving customer engagement and loyalty through best-in-class email and retention campaigns. You’ll be hands-on with the day-to-day planning, building, and execution - ensuring every send is timely, on-brand, and delivers a seamless experience.
This job role is a 3 month contract, part time at 20 hours per week.
Required Skills and Qualifications:
Paid Partnerships
- Manage active partnership contracts, deliverables and posting schedules.
- Review and approve content against briefs before it goes live.
- Track creator invoices and payment dates; flag anything overdue.
Gifting
- Build the monthly gifting list and handle creator outreach.
- Coordinate packouts and shipping; track deliveries.
- Track resulting posts and collect links and content for reporting.
ShopMy Affiliate Program
- Set up and launch monthly ShopMy campaigns, including BFCM and holiday.
- Manage creator communications, commission rates and product links.
- Monitor performance and share results with the marketing director.
Reporting
- Keep a live tracker of every creator, deliverable, status, posted link and cost.
- Send a short weekly update to the Director of Marketing & Ecommerce.