Sales Assistant

GHST.IO

Sales Assistant

Company Overview

Ghost is a data-driven distribution platform for the world’s leading brands. We partner with top streetwear, apparel, footwear, beauty, and home goods brands to unlock new revenue opportunities across all inventory types.

Through transparency, actionable data insights, and a trusted network of vetted buyers, Ghost enables sellers to diversify and optimize their inventory strategies. Backed by premier venture capital firms—Cathay, USV, Equal, Eniac, and L. Catterton—Ghost is one of Los Angeles’ fastest-growing startups.

About the Role

We are looking for a Sales Assistant to provide administrative, operational, and client-facing support to our Account Management team. You will focus on execution, coordination, and platform support, enabling Account Managers to effectively manage their portfolio of enterprise buyers.

You will support merchandising and pricing workflows, prepare and send client offers, maintain accurate listings on the platform, and assist with basic analysis of purchasing patterns and inventory needs. You’ll interact with clients as needed, while primarily working behind the scenes to ensure accuracy, consistency, and smooth day-to-day account operations.

Key Responsibilities

• Support Account Managers with day-to-day administrative and operational account tasks

• Assist with client-facing communications, including composing emails, formatting and sending offers, and responding to routine client requests

• Coordinate client meetings, prepare materials, and track follow-ups

• Support merchandising and pricing by preparing, organizing, and maintaining accurate product listings and offers

• Update and maintain client, inventory, listing, and transaction data across the platform and CRM systems (HubSpot and internal tools)

• Track listings, offers, and transactions to ensure accuracy, completeness, and timely updates

• Analyze basic client purchasing patterns and inventory needs to support account execution and planning

• Compile reports and summaries related to client performance, inventory movement, and transaction activity

• Flag trends, discrepancies, or issues to Account Managers for review

• Collaborate with internal teams including Supply and Operations to support account execution

• Assist with client onboarding, account transitions, and ongoing operational workflows

Qualifications

• 2+ years of experience in sales, account management, customer success, or related roles

• Experience in retail, managed marketplaces, eCommerce, excess inventory solutions, or supply chain management a plus

• Comfort with software technology and quickly adopting new features

• Analytical abilities, excellent communication skills, and proficiency in CRM software (e.g., Hubspot)

• Self-motivated, client-focused, with the ability to work independently and as part of a collaborative team

• Experience in a fast-moving and dynamic startup environment a plus